Not at all. Juya strictly 18+ Compliance is non-negotiable.
Providing your date of birth during registration is mandatory. The system automatically calculates your age — if you are under 18, the registration form cannot be completed. Before your first withdrawal, KYC verification requires a national ID card or birth certificate, which confirms your age once more.
If someone registers with an incorrect date of birth and is later caught during verification, the account will be permanently closed and any remaining balance may be forfeited.
To keep underage family members away from Juya, make sure your account is protected with a strong password in your profile settings.
Juya's support team 24/7 Active around the clock, every day of the week. Support is currently available through three channels:
When contacting support, having your registered mobile number and a description of the issue ready beforehand will help get things resolved faster.
Juya's policy is simple: one account per person. Opening multiple accounts is strictly prohibited, as it constitutes bonus abuse.
However, two adult members of the same household can each register with a separate national ID and a separate mobile number — this is treated as two distinct accounts and is permitted. The conditions are:
- Each account must have a unique mobile number
- A separate national ID is required for KYC
- If both accounts are logged into regularly from the same device, verification may be requested
- Deposits or withdrawals cannot be made on behalf of another person
If the system detects multiple accounts belonging to the same person, all accounts are immediately suspended and all bonuses are forfeited. The original deposit may be returned, but the process will be complicated.
Absolutely. Beyond cricket, Juya lets you bet on football, tennis, badminton, basketball, volleyball, and e-sports. To place a bet on football:
You can also bet on Bangladesh national team matches — including SAFF Championship and FIFA World Cup qualifier fixtures.
Juya's Android app can be downloaded directly from the Juya website. It is not available on the Play Store, so you will need to download the APK file and install it manually — the process is straightforward:
For iOS users: if direct app installation isn't available on your iPhone, open Juya in Safari and Add to Home Screen — it works just like the app.
Only download the APK from juya.best. Files downloaded from third-party sites can be dangerous.
Two-Step Verification (2SV) is not mandatory, but it is strongly recommended. With it enabled, even if your password is compromised, no one can access your account — a login cannot be completed without the OTP sent to your phone.
To enable it:
With 2-step verification enabled, large withdrawals also require an additional OTP check — this is to keep your funds secure.
Your betting history and financial transaction records are stored separately on Juya, but both are easily accessible from your profile.
To view your betting history:
To view your transaction flow:
Checking your betting history is an important part of responsible gaming. Make it a habit to review your records at least once a week to understand your own patterns.